Operators using Hostly Reply
See how STR operators use Hostly Reply to reduce manual work, increase direct bookings, and scale operations.
32 properties Gold Coast, Australia
Coastal Retreats Management
Manual guest communication was consuming 4+ hours daily. Direct booking conversion was below 8%. Response times averaged 45 minutes during peak hours.
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+47%
Direct Booking Increase
< 2 min
Response Time
28 hrs/week
Manual Hours Saved
18 properties Melbourne, Australia
Urban Stay Collective
Scaling from 8 to 18 properties created communication gaps. Guests were waiting hours for responses. Risk assessment was entirely manual.
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95%
Response Time Reduction
+32%
Guest Satisfaction
-60%
Risk Incidents