Effective Date:
9-1-2024
Welcome to Hostly Reply! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully, as they govern your use of our services. If you do not agree to these terms, you must discontinue your use of our website and services immediately.
By using Hostly Reply’s website:
) and any related services, you agree to these Terms and Conditions in full. These terms apply to all users, including visitors, registered users, and customers who use our services.
Hostly Reply offers AI-powered automation solutions for Airbnb and short-term rental hosts. These services include but are not limited to:
AI Chatbots for guest communication PMS (Property Management System) integration for booking automation Voice AI for phone inquiries (coming soon)24/7 automated communication via text and email SEO services and Google My Business (GMB) setup, website development, Booking and customer service management
We reserve the right to modify or discontinue any of our services at any time, without prior notice.
To access certain features of our website or services, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during the registration process. Maintain the confidentiality of your account login details. Notify us immediately if you suspect unauthorized use of your account.
You are solely responsible for all activities that occur under your account.
You agree to use Hostly Reply’s services in compliance with all applicable laws and regulations. You further agree not to:
Use our website or services for any unlawful purpose. Attempt to gain unauthorized access to any portion of our website or services. Reproduce, duplicate, copy, or exploit any part of our website or services for commercial purposes without our express written permission. Interfere with the proper working of the website or attempt to hack or otherwise compromise our systems.
Certain services provided by Hostly Reply are subject to fees. You agree to pay all applicable fees associated with the services you purchase. Payments must be made through our authorized payment gateways (e.g., Stripe). You agree that:
All payments are non-refundable unless otherwise specified. Hostly Reply reserves the right to change pricing or introduce new fees at any time, with reasonable notice.
All content provided on the Hostly Reply website, including text, graphics, logos, videos, images, and software, is owned by Hostly Reply or licensed to us and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our prior written permission.
Our website may contain links to third-party websites or services that are not owned or controlled by Hostly Reply. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access these sites at your own risk, and you should review the terms and conditions and privacy policies of these third-party services.
If you use our PMS integration services, you acknowledge that Hostly Reply acts as an intermediary to facilitate the automation of bookings and guest communication. While we strive to ensure seamless integration, we are not responsible for any errors, data discrepancies, or outages related to your Property Management System (PMS).
To the maximum extent permitted by law, Hostly Reply will not be held liable for any damages, losses, or claims arising from:
The use of or inability to use our website or services. Any errors or omissions in our services. Unauthorized access to or alteration of your data. Any third-party actions, including PMS-related issues.
In no event will Hostly Reply’s liability exceed the amount you have paid to us for the specific service giving rise to the claim.
We reserve the right to suspend or terminate your account or access to our services if you violate these Terms and Conditions or engage in any conduct we deem harmful or inappropriate. Upon termination, you must cease all use of our services.
Hostly Reply reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review these terms regularly to stay informed of any changes. Continued use of our services after changes are made constitutes your acceptance of the new terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in the state of Pennsylvania.
If you have any questions about these Terms and Conditions, please contact us at:
Hostly Reply LLC
Email: [email protected]
Phone:
215-600-2450
Address: 1500 Chestnut St Philadelphia, Pa 19102