Question 1

What is Hostly Reply, and how does it help short-term rental hosts?

Accepted Answer

Hostly Reply is a comprehensive AI-driven communication platform designed for short-term rental hosts. It automates guest interactions with AI chatbots through email, social platforms and text messages, ensuring seamless communication 24/7. Hosts can manage inquiries, reservations, payments, reviews, social media, ads, guest support, and cancellations efficiently while freeing up time for other tasks.

Question 2

Can Hostly Reply sync with my PMS?

Accepted Answer

Yes! We integrate with most PMS systems to sync your booking data.

Question 3

What if I have multiple properties with different companies?

Accepted Answer

If you manage multiple properties or run a co-hosting business, Hostly Reply can support it all under one account. Our system is scalable and can handle multiple hosts, listings, and companies. Each property or business will have its own AI chatbot configured to reflect its unique data and needs.

Question 4

Can Hostly Reply help me convert leads into bookings?

Accepted Answer

Yes! Hostly Reply’s Lead Intake Bot is specifically designed to interact with potential guests from various channels like your website, social media, and ads. It gathers information such as preferred dates, number of guests, budget, and more, then helps convert these leads into confirmed bookings.

Question 5

How do I cancel?

Accepted Answer

If you don't like our product, you can cancel anytime. Just log in to your account and from your account settings you can select "cancel account". You'll have access until the remainder of your subscription.

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