OUR FIVE-STAGE PROCESS

We handle the setup. Then we keep managing it.

Tell us about your properties, share your goals, and provide the access we need. We handle the build and configuration, bring important decisions to you, and continue managing the services in your plan after launch.

01

Understand your business

We review your available information, current listings, and existing brand assets before asking you to repeat information.

Hostly Reply handles:

Asset review, current website audit (if applicable), inquiry channel mapping.

The host provides / approves:

Sharing property portfolio goals, basic access, and essential background.

02

Choose the right approach

We recommend either building a new direct-booking website or targeted improvements to a suitable existing site, based on technical fit and priorities.

Hostly Reply handles:

Technical compatibility analysis, architecture scope, and milestone timeline.

The host provides / approves:

Approving the recommended strategy and agreeing on project scope.

03

Build or improve

We prepare the agreed website layouts, responsive styling, property showcases, and approved guest concierge setup.

Hostly Reply handles:

Design execution, responsive development, copywriting structure, concierge training.

The host provides / approves:

Reviewing design direction, verifying property facts, and giving milestone feedback.

04

Connect and test

We configure supported booking links or widgets and thoroughly test inquiry, communication, and notification pathways.

Hostly Reply handles:

Booking link validation, email/SMS notification testing, form response checks.

The host provides / approves:

Confirming rates, availability calendars, and test reservation paths.

05

Launch and manage

We take your site live and continue caring for the services included in your plan. Launch is the starting line, not a handover-and-goodbye.

Hostly Reply handles:

Domain launch, security monitoring, ongoing site maintenance, agreed updates.

The host provides / approves:

Welcoming guests, hosting operations, rates, and business decisions.