Effective Date:
9-1-2024
At
Hostly Reply LLC
, we value the privacy of our users and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
We may collect various types of information from you when you visit our website or use our services, including:
Personal Information: Name, email address, phone number, payment information, and any other personal details you provide through contact forms, booking requests, or when signing up for our services. Technical Information: IP address, browser type, operating system, device information, and usage data collected through cookies and other tracking technologies. PMS Data: If you use our PMS integration services, we may collect booking and calendar data from your Property Management System (PMS) to assist with automation. Communication Data: Messages or inquiries you send through our platform or any other communication channel such as email, phone, or social media.
We use the information we collect to provide, operate, and improve our services. Specifically, we may use your data for the following purposes:
Service Provision: To automate guest communication, process bookings, and provide customer service. Personalization: To customize your experience on our website and tailor our services to your preferences. Marketing: To send you updates, offers, and promotional materials related to Hostly Reply. You can opt out of marketing communications at any time. Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
We use cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. These cookies help us understand how you interact with our site, so we can improve functionality and performance.
Essential Cookies: These are necessary for the operation of our website and allow you to use core features. Analytics Cookies: These cookies allow us to analyze how visitors use our website, helping us improve user experience. Advertising Cookies: These cookies may be used to show you relevant ads based on your browsing behavior.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your ability to use certain features of our website.
We may share your data with trusted third parties, such as:
Service Providers: Payment processors, analytics providers, and other third parties who assist us in delivering our services. PMS Platforms: If you use our integration services, we may share necessary data with your Property Management System (PMS) to manage bookings and guest interactions. Legal Requirements: If required by law or if we believe in good faith that such action is necessary to comply with legal processes or protect our rights, we may disclose your data.
We do not sell or rent your personal information to any third party.
We take the security of your data seriously. We use industry-standard security measures such as encryption and secure servers to protect your information from unauthorized access, disclosure, or alteration.
However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you. Correction: You can request that we correct or update any inaccurate or incomplete information. Deletion: You may request the deletion of your personal data, subject to certain legal obligations. Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies to understand how your information is handled by those services.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be revised. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Hostly Reply
Email: [email protected]
Phone:
215-600-2450
Address: 1500 Chestnut St Philadelphia, Pa 19102